Uninstall Instructions

Uninstall ASURViO Shield from Windows

1. Type ASURViO Shield into your taskbar search box and click Uninstall.

   You can also press  + S to open search. If search does not show ASURViO Shield, it is already uninstalled.

2. Type ASURViO Shield again on the Windows Settings > Apps page that opens from Step 1.

   Click the three dots at the right of the ASURViO Shield list item and select Uninstall.

3. ASURViO Shield will begin uninstalling and show an uninstall page indicating successful uninstall.

Uninstall ASURViO Shield from Mac

1. Open your Applications folder in Finder and double-click ASURViO Shield Uninstaller.

   You can also press Command + Space, type ASURViO Shield Uninstaller, and press Return. If you can’t find it, ASURViO Shield is already uninstalled.

2. Review what will be removed and click Uninstall.

   macOS will ask for your Mac password to finish. If Safari is open, you may be asked to close it.

3. Wait for the ASURViO Shield Has Been Removed screen.

   If macOS asks you to confirm removing a system extension, approve it in System Settings > Privacy & Security.

You can also drag ASURViO Shield from your Applications folder to the Trash. The uninstaller then opens on its own to finish removing it, and will still ask for your Mac password.

The uninstaller removes the Safari extension and restores your Mac’s network settings. The Chrome and Edge extensions are removed the next time you open those browsers. If ASURViO Shield is still listed there, or you use Firefox, remove it from the browser’s Extensions or Add-ons page.